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Frequently Asked Questions

What is Nutracheck Mobile 1.0?

What is Nutracheck Mobile 1.0?

We've designed a handy Java-based mobile phone to help you stay on track when away from your PC.

You download a food diary and a calorie checker program onto your mobile phone so you can keep on track when away from your PC. Check the calorie content of food on your mobile and enter what you eat on the go - before you forget! Then synchronise over the air between your mobile and online food diary so it's updated the next time you log in.

How does the synchronisation work?

Any foods (and 'favourites') you've entered into your mobile phone food diary will be sent to your online food diary, and vice versa - anything you've entered online gets sent to your phone.

All you do is select the 'My Diary' menu option on your mobile phone, then press 'Sync with web'. You mobile connects with your online account and you will see a message 'Creating Diary'. After a few seconds it should say 'Completed' confirming the data has been exchanged. If your phone doesn't sync, it may be that a setting needs to be enabled - which will require you to contact your network provider. If this happens, contact the Help team at mobile@nutracheck.co.uk for advice on what instructions to give your operator.

Note! Requires a data connection - usual data transfer costs for your network operator will apply.

How much does it cost?

A one-off payment of £4.99. To receive the java-based program, your phone must be GPRS enabled and standard data transfer costs apply for the download. The program includes three optional features that require WAP connection - the extended food search ('Search Web'), Text Search and Food Swap for which standard data transfer costs apply (check with your operator).

How do I know if it works on my phone?

Your phone needs a colour screen and to be GPRS enabled. The program runs on most of the latest handsets. We offer a free trial so you can check that it runs on your phone before purchasing.

How do I get the food diary and calorie checker onto my mobile?

Go to the Membership Options page (under My Profile tab):

• Select the Mobile Phone Download Option - 'Full Version'
• Complete the boxes with the information requested.
• We will then send you a text message which you click on to start installing the program (usually arrives instantly but could take up to 2 hours to be delivered). Your Activation Code can be found at the top of the Membership Options page.

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New for 2008 - a new upgraded mobile program.

Read about Nutracheck Mobile 2.0 here